Your Journey with MEDX

A structured, clinician-led pathway designed to help you reach your weight goals safely and sustainably.

Step 1

Assessment

Complete our secure intake form to share your history and health goals.

Step 2

Clinical Review

A registered clinician evaluates your profile for treatment suitability.

Step 3

Concierge Call

We discuss your approved pathways, pricing, and logistical details.

Step 4

Delivery

Medication is dispensed and couriered directly and discreetly to your door.

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Choose the MedX plan that matches the level of support you need.

From guided medical support to full programme accountability, MedX offers structured plans designed to support your treatment journey with doctor review, pharmacy coordination, delivery support, progress tracking, and lifestyle guidance.

Essential Plan

3 Months

R4 499,99 /month

Guided medical weight-management support for clients starting their journey.

Doctor review of your intake form & prescription decision
Pharmacy coordination & monthly medication arrangement
Courier coordination for convenient delivery
Basic onboarding & general side-effect guidance
One monthly check-in via WhatsApp or form
Monthly weight and symptom tracking

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Premium Plan

4 Months

R6 499,99 /month

Enhanced support with dose tracking, doctor check-in, and health monitoring.

Includes everything in the Essential Plan
Monthly dose-escalation tracking
Mid-programme doctor check-in (month 2 or 3)
Weight, waist, appetite, adherence & side-effect tracking
Lifestyle guidance (eating, hydration, protein, movement)
Free full-kit blood test at the 3-month mark

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ENHANCED SUPPORT

Elite Plan

6 Months

R7 949,99 /month

Complete MedX support with health monitoring, nutrition guidance, accountability, and convenience.

Includes everything in the Premium Plan
Extended doctor monitoring across the 6-month programme
Check-ins every 2 weeks & monthly progress summary
Detailed nutrition support & maintenance planning
Free full-kit blood test at Ampath (Month 3)

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Plan Comparison Table

Support Included	Essential Plan	Premium Plan	Elite Plan
Programme Length	3 months	4 months	6 months
Monthly Price	R4 499,99/month	R6 499,99/month	R7 949,99/month
Best For	Clients starting their medical weight-management journey and needing guided support.	Clients who want extra monitoring, dose guidance, and a health check during the programme.	Clients who want the most complete support experience with health monitoring, nutrition support, and accountability.
Doctor Review	Your medical intake form is reviewed by a doctor, who makes the prescription decision based on your information.	Includes doctor review, plus a structured check-in around the middle of the programme.	Includes doctor review with more structured monitoring points across the 6-month journey.
Prescription & Pharmacy Coordination	MedX coordinates the prescription process with the pharmacy once approved.	Full pharmacy coordination for the 4-month programme.	Priority pharmacy coordination and direct support.
Medication Arrangement	We arrange your monthly supply through our pharmacy partner.	Monthly medication arrangement handled proactively by our team.	Priority medication arrangement with fast-tracked admin.
Courier Coordination	Monthly courier coordination for convenient delivery.	Standard monthly courier delivery coordination.	Priority courier coordination and delivery planning.
Onboarding Support	Guidance on how the programme works and how to use treatment.	Comprehensive onboarding with step-by-step dose guidance.	Priority onboarding with ongoing phase-by-phase guidance.
Side-Effect Guidance	General guidance on common side effects and when to contact the doctor.	Extra follow-up if you report nausea, vomiting, constipation, or poor tolerance.	Ongoing side-effect support and escalation where needed.
Monthly Check-In	One monthly check-in via WhatsApp or form to track progress and symptoms.	Monthly progress check-ins, including dose tolerance and appetite changes.	More frequent accountability check-ins, for example every 2 weeks.
Progress Tracking	Weight and basic symptom tracking monthly.	Weight, waist, side effects, adherence, and appetite changes tracked.	Weight, waist, progress photos if the client consents, symptom tracking, and body measurement tracking.
Dose-Escalation Support	Basic guidance if your doctor recommends dose changes.	Monthly dose-step monitoring and tolerance tracking.	More structured dose monitoring across the full 6-month journey.
Health Monitoring	Basic symptom tracking via monthly check-in.	Free full-kit blood test at the 3-month mark to check health during the programme.	Free full-kit blood test at Ampath at the 3-month mark to support health monitoring during the programme.
Lifestyle Guidance	Basic guidance on eating, hydration, movement, and treatment expectations.	More structured lifestyle guidance to support your progress.	Detailed lifestyle and habit support to help you stay consistent long-term.
Nutrition Support	Basic eating guidance.	Basic meal structure, hydration, protein, and portion guidance.	Detailed meal structure guidance, portion guidance, protein goals, and habit support.
Accountability Support	Monthly accountability touchpoint.	Monthly accountability and refill reminders.	More frequent accountability support to help you stay on track.
Plateau Support	Standard doctor escalation if progress stops.	Basic review and guidance if progress slows down.	Dedicated guidance and intervention if weight loss slows down or progress plateaus.
Maintenance Planning	Standard discharge process at the end of month 3.	Basic end-of-plan guidance for continuing healthy habits.	End-of-programme planning for what happens after month 6.
Escalation Support	If you report concerning symptoms, MedX routes you back to the doctor.	Included, with extra follow-up during dose escalation.	Included, with priority escalation support where needed.
Support Level	Guided support	Enhanced support	Complete support

Medical Disclaimer: All MedX plans are subject to doctor review and approval. Medication is only arranged where a registered healthcare practitioner determines that treatment is appropriate. Patients must report any concerning symptoms, side effects, or medical changes during the programme.