Choose the MedX plan that matches the level of support you need.

From guided medical support to full programme accountability, MedX offers structured plans designed to support your treatment journey with doctor review, pharmacy coordination, delivery support, progress tracking, and lifestyle guidance.

Essential Plan
3 Months
R4 499,99 /month
Guided medical weight-management support for clients starting their journey.
  • Doctor review of your intake form & prescription decision
  • Pharmacy coordination & monthly medication arrangement
  • Courier coordination for convenient delivery
  • Basic onboarding & general side-effect guidance
  • One monthly check-in via WhatsApp or form
  • Monthly weight and symptom tracking
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Premium Plan
4 Months
R6 499,99 /month
Enhanced support with dose tracking, doctor check-in, and health monitoring.
  • Includes everything in the Essential Plan
  • Monthly dose-escalation tracking
  • Mid-programme doctor check-in (month 2 or 3)
  • Weight, waist, appetite, adherence & side-effect tracking
  • Lifestyle guidance (eating, hydration, protein, movement)
  • Free full-kit blood test at the 3-month mark
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ENHANCED SUPPORT
Elite Plan
6 Months
R7 949,99 /month
Complete MedX support with health monitoring, nutrition guidance, accountability, and convenience.
  • Includes everything in the Premium Plan
  • Extended doctor monitoring across the 6-month programme
  • Check-ins every 2 weeks & monthly progress summary
  • Detailed nutrition support & maintenance planning
  • Free full-kit blood test at Ampath (Month 3)
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Plan Comparison Table

Support Included Essential Plan Premium Plan Elite Plan
Programme Length 3 months 4 months 6 months
Monthly Price R4 499,99/month R6 499,99/month R7 949,99/month
Best For Clients starting their medical weight-management journey and needing guided support. Clients who want extra monitoring, dose guidance, and a health check during the programme. Clients who want the most complete support experience with health monitoring, nutrition support, and accountability.
Doctor Review Your medical intake form is reviewed by a doctor, who makes the prescription decision based on your information. Includes doctor review, plus a structured check-in around the middle of the programme. Includes doctor review with more structured monitoring points across the 6-month journey.
Prescription & Pharmacy Coordination MedX coordinates the prescription process with the pharmacy once approved. Full pharmacy coordination for the 4-month programme. Priority pharmacy coordination and direct support.
Medication Arrangement We arrange your monthly supply through our pharmacy partner. Monthly medication arrangement handled proactively by our team. Priority medication arrangement with fast-tracked admin.
Courier Coordination Monthly courier coordination for convenient delivery. Standard monthly courier delivery coordination. Priority courier coordination and delivery planning.
Onboarding Support Guidance on how the programme works and how to use treatment. Comprehensive onboarding with step-by-step dose guidance. Priority onboarding with ongoing phase-by-phase guidance.
Side-Effect Guidance General guidance on common side effects and when to contact the doctor. Extra follow-up if you report nausea, vomiting, constipation, or poor tolerance. Ongoing side-effect support and escalation where needed.
Monthly Check-In One monthly check-in via WhatsApp or form to track progress and symptoms. Monthly progress check-ins, including dose tolerance and appetite changes. More frequent accountability check-ins, for example every 2 weeks.
Progress Tracking Weight and basic symptom tracking monthly. Weight, waist, side effects, adherence, and appetite changes tracked. Weight, waist, progress photos if the client consents, symptom tracking, and body measurement tracking.
Dose-Escalation Support Basic guidance if your doctor recommends dose changes. Monthly dose-step monitoring and tolerance tracking. More structured dose monitoring across the full 6-month journey.
Health Monitoring Basic symptom tracking via monthly check-in. Free full-kit blood test at the 3-month mark to check health during the programme. Free full-kit blood test at Ampath at the 3-month mark to support health monitoring during the programme.
Lifestyle Guidance Basic guidance on eating, hydration, movement, and treatment expectations. More structured lifestyle guidance to support your progress. Detailed lifestyle and habit support to help you stay consistent long-term.
Nutrition Support Basic eating guidance. Basic meal structure, hydration, protein, and portion guidance. Detailed meal structure guidance, portion guidance, protein goals, and habit support.
Accountability Support Monthly accountability touchpoint. Monthly accountability and refill reminders. More frequent accountability support to help you stay on track.
Plateau Support Standard doctor escalation if progress stops. Basic review and guidance if progress slows down. Dedicated guidance and intervention if weight loss slows down or progress plateaus.
Maintenance Planning Standard discharge process at the end of month 3. Basic end-of-plan guidance for continuing healthy habits. End-of-programme planning for what happens after month 6.
Escalation Support If you report concerning symptoms, MedX routes you back to the doctor. Included, with extra follow-up during dose escalation. Included, with priority escalation support where needed.
Support Level Guided support Enhanced support Complete support
Medical Disclaimer: All MedX plans are subject to doctor review and approval. Medication is only arranged where a registered healthcare practitioner determines that treatment is appropriate. Patients must report any concerning symptoms, side effects, or medical changes during the programme.

Architecting the Future of South African Healthcare

The Infrastructure of Access.

For too long, the distance between a patient’s need and their treatment has been filled with inefficiency. Queues, logistical silos, and disjointed care pathways have turned personal health management into a logistical burden.

MedX was built to solve a systemic problem. We are not just a service provider; we are the digital and logistical infrastructure designed to bring South African healthcare into the modern age. Our mission is to move medication from a complex, reactive burden to a seamless, proactive reality.

Our Vision

We are building the definitive standard for pharmaceutical and clinical logistics in South Africa. Our goal is to create an ecosystem so reliable, transparent, and accessible that it becomes the baseline expectation for every patient.

We are creating a national standard for what health convenience looks like—ensuring that where you live and how you work never dictates the quality of care you receive.

Why We Are Different

Virtue in healthcare is not found in marketing slogans; it is found in the reliability of the system. We prioritize three things above all else:

Clinical Accountability

We do not believe in separating the prescription from the patient’s progress. By integrating clinical intake with ongoing treatment support, we take ownership of the patient’s journey, ensuring every script is checked, verified, and appropriate.

Operational Precision

Reliability is our primary product. We have engineered a closed-loop system that connects clinicians to pharmacies, and pharmacies to patients. By eliminating hand-offs, we ensure the correct treatment arrives in the correct hands, every time.

Systemic Equity

Accessibility is often limited by geography. Our model is built to scale across the nation, breaking down the barriers that prevent patients in underserved or remote areas from accessing the same quality of clinical oversight as those in major metros.

Our Philosophy: Care at Scale

We operate on a simple premise: Technology should make healthcare more human, not less.

By automating the administrative complexity—the logistics, the inventory management, and the prescription routing—we free up clinicians to do what they do best: focus on the patient. We aren't just delivering a product; we are delivering a workflow that empowers doctors to treat more people and patients to stay compliant with their treatment plans.

The Path Forward

Our ambition is to establish a unified health-logistics network that supports the entire South African medical community. As we scale, our commitment to you remains fixed: we will continue to invest in the systems, partnerships, and technologies that make healthcare an invisible, reliable, and accessible part of daily life.

MEDX - The new standard for South African health.